Support

Register your pet in the app with a photo and details, then attach a Lageto QR/NFC tag to their collar. If your pet ever goes missing, anyone who finds them scans the tag, lands on your pet’s public profile, and can reach you، without ever seeing your phone number.

Scan the QR code with your phone camera, or tap the NFC tag to the back of your phone. You’ll open the pet’s profile at lageto.pet/pet/… where you can contact the owner privately or report that you found them. No app needed.

Open the Lageto app, go to your pet, and mark it as lost. Nearby users get notified, and your pet’s public profile shows the lost status so finders know to help.

The app is free to download and use. The physical tag kits (the scannable collar tag) are sold through partner veterinary clinics.

Your phone number, email, and home location are never shown on your pet’s public profile. Finders reach you through a private WhatsApp link. See our Privacy Policy (lageto.pet/privacy) for details.

You can delete your account anytime from the app, or request deletion by email. See lageto.pet/delete-account for the steps and exactly what data is removed.

Email us at info@supportefy.com with your question and the email address linked to your account, and we’ll help you out.